Comm+Skills

Communication Skills in the 21st century

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=What is communication? =

Communication is a process that involves the exchange of information, thoughts, ideas and emotions. This process begins with a sender who encodes and sends the message. The message is carried via the communication channel to the receiver. The receiver decodes the message, processes the information and sends an appropriate reply.

Communication skills is the ability to use language (receptive) and express (expressive) information.

 * Effective communication skills are a critical element in your career and personal lives **

= = = = = Definition Of Communication Skills:-  = Every individual needs to be well prepare with the tools to communicate effectively, whether it is on the personal front, or at work. In fact, according to the management gurus, ** being a good communicator is half the battle won **. After all, if one speaks and listens well, then there is little or no scope for misunderstanding. Thus, keeping this fact in mind, the primary reasons for misunderstanding is due to inability to speak well, or listen effectively.

Why Communications Skills Are So Important ?
The purpose of communication is to get your message across to others clearly and unambiguously.

Doing this involves effort from both the sender of the message and the receiver. And it's a process that can be fraught with error, with messages often misinterpreted by the recipient. When this isn't detected, it can cause tremendous confusion, wasted effort and missed opportunity.

__ //** In fact, communication is only successful when both the sender and the receiver understand the same information as a result of the communication.\ **// __ = = Most common ways to communicate:


 * 1-speaking . **




 * 2-writing. **


 * 3- **** Visual Image. **


 * 4- **** Body Language. **

= 5- Listening. =

= 6- Reading Effectively. =

=**The first way of communication :**= = *Speaking:- =

= **Introduction:**  =

Speaking is the productive skill in the oral mode. It, like the other skills, is more complicated than it seems at first and involves more than just pronouncing words. **

= Listening Situations:  =

There are three kinds of speaking situations in which we find ourselves:


 * interactive:Interactive speaking situations include face-to-face conversations and telephone calls.**


 * partially interactive: such as when giving a speech to a live audience, where the convention is that the audience does not interrupt the speech.**


 * non-interactive:such as when recording a speech for a radio broadcast.


 * There are many things you can do to ensure that your verbal messages are understood time and time again.Although somewhat obvious and deceptively simple, these include: **
 * Keep the message clear.
 * Be prepared.
 * Keep the message simple.
 * Be strong when delivering the message.
 * Be natural.
 * Keep the message summary.

Being Prepared: Guidelines for Thinking Ahead
Ask yourself: ** Who? What? How? When? Where? Why? **


 * Who ** are you speaking to? What are their interests, presuppositions and values? What do they share in common with others; how are they unique?


 * What ** do you wish to communicate? One way of answering this question is to ask yourself about the "success criteria." How do you know if and when you have successfully communicated what you have in mind?


 * How ** can you best convey your message? Language is important here, as are the nonverbal cues discussed earlier. Choose your words and your nonverbal cues with your audience in mind. Plan a beginning, middle and end. If time and place allow, consider and prepare audio-visual aids.


 * When **** ? ** Timing is important. Develop a sense of timing, so that your contributions are seen and heard as relevant to the issue or matter at hand. There is a time to speak and a time to be silent. "It's better to be silent than sing a bad tune."


 * Where **** ? ** What is the physical context of the communication in mind? You may have time to visit the room, for example, and rearrange the furniture. Check for availability and visibility if you are using audio or visual aids.

= = = =
 * Why **** ? ** In order to convert hearers into listeners, you need to know why they should listen to you – and tell them if necessary. What disposes them to listen? That implies that you know yourself why you are seeking to communicate – the value or worth or interest of what you are going to say